TOOLING e-TALES

A Monthly Newsletter from your American Quality

Manufacturing Solutions Provider

3-D CNC, Inc.

May 2009

Welcome to the first edition of the new 3-D CNC, Inc Tooling e-Tales Newsletter.  It is our intention to keep you informed on what’s happening at 3-D CNC, Inc. by sending you this brief monthly newsletter.  The information provided to you is intended to be a thoughtful and insightful update on the current status of our company, it’s employees, and our direction for growth.

Thank you in advance for taking the time to keep informed about our company. 

Small Wire EDM Leader

3-D CNC, Inc. continues to lead the development of small wire EDM technology.  Great success has been realized on several die component and medical related projects requiring the .0012” diameter wire using our Agie Vertex 2F machine.  Our experienced operators have committed to small wire EDM technology development and are eager to serve our customers with their valuable experience.  

Customer Service is #1

Many new customer service improvements were implemented earlier this year at 3-D CNC, Inc.  Among the changes were shipment notification emails to customers with shipment tracking information, enhanced visibility of our customer satisfaction survey, and a documented streamlined quotation process flow chart developed to improve quotation response time. 

On-Time Delivery is the Focus

3-D CNC, Inc continues to focus on on-time delivery excellence.  Since 2007, we have been tracking all reasons for late shipments and compiling the data for corrective action.  On-time delivery continues to improve through our efforts with the ultimate goal being near or at 100% on-time.

Kevin Remus Attends Ridgewater College Advisory Board Meeting

Kevin Remus, 3-D CNC, Inc. Project Leader, recently attended an advisory board meeting of the Ridgewater College Design and Drafting Program.  The program offers design and drafting classes from both the Hutchinson and Willmar campuses.  An initiative to offer students a fully on-line degree program option is moving forward for state approval.

If for any reason you wish to not receive this newsletter, simply send a reply email and state you wish to be taken off our newsletter list.